Our items are available to ship within 1-2 business days. Shipping can take from 3 business days up to two weeks depending on what shipping zone you are in. All orders are shipped via USPS or UPS.
Orders will be shipped to the address provided by the customer therefore customer must provide the correct shipping address when placing an order. The Pear Tree is not responsible for any lost items due to incorrect addresses. If the order is returned to The Pear Tree due to invalid or incorrect address, the customer will be responsible for additional shipping fees and must pay for fees before order can be reshipped to the correct address.
Customer will receive an email update with a tracking number as soon as order has been shipped. The tracking information will be updated periodically and can take up to two days for the system to update any current info.
Please be aware that The Pear Tree is not responsible for any shipping errors made by the shipping service or for orders lost or stolen during transit. Once your order leaves our facility and is in the hands of the shipping carrier, we are no longer responsible for it and it is out of our control. We cannot refund or replace items that do not make it to you.
We do not express ship orders. We cannot guarantee express orders and they cannot arrive overnight.